FREQUENTLY ASKED QUESTIONS
How does the data get from our institution to Visible Equity?
- Upload data through a secure connection in your browser.
- We can set up a secure connection for you through FTP.
- We also work with many third parties that supply us your data directly
What type of data do you work with?
We work with any delimited file format, or in other words, any file that can be read by microsoft excel. Typically this is any delimited file format (CSV, Pipe Delimited, Tab Delimited, etc.). Our preferred file format is tab delimited text file.
Can you value my collateralized assets (real estate, automobiles, etc.)?
Yes, we can value your homes, automobiles, commercial properties, etc. In the demo you will learn specifics on how we value each asset class.
How quickly can we be up and running on your analytics system?
Our typical implementation process is 60-90 days.
What data fields do you need?
Our implementation team will work closely with you in determining which data fields are meaningful, but in general we need data on the loan attributes, application data, borrower characteristics, and collateral, if applicable.
How much does it cost?
We charge a one-time setup fee and a monthly licensing fee, based on the asset size of your institution and the modules you subscribe to. There are no additional reporting, user, maintenance, or any other nickel-and-diming fees.
We do offer consulting engagements, including exam preparation services that are an additional fee. Contact a sales representative for more details click here
How many users can I have? Are there different levels of users?
You can have as many users as you would like. You can also designate one or more users as an admin, which provides them with additional functionality. You can also designate a user as an upload data only user, which allows for the user to upload data, but not view any analysis.
Can your software perform multi-dimensional portfolio analysis? Static pool analysis? Concentration risk analysis? Application analysis? Fair Lending Analysis?
Yes, please click on the following links for more information:
Do you provide credit scores?
We do not create “credit scores”, but can either take credit scores directly from you or we can work with you and one of the major credit reporting agencies to select appropriate scores and attributes.
Is your data housed in a SAS-70, SSAE-16 or SOC-1 facility?
All of our data is housed at a SOC-1 secure facility and we follow strict internal guidelines involving data security and handling of confidential information.
How often is data updated?
Most clients upload data to our site on a monthly basis at month end. Upon data upload some data is available immediately other data takes a few hours or longer to calculate, depending on the size and format of the files loaded. Once data is in the Visible Equity System it is actively recalculated to ensure collateral values are up to date and all data is matched appropriately.