Testimonials

Our 2010 exam included many comments in our Document Of Resolution regarding loan quality reporting, included a whole section on indirect dealer reporting. After that exam we started working with Silverback. After implementing the Silverback system to segregate the indirect portfolio I provided the Examiners with the following: Total Outstanding Loans by Dealer, Loans By Credit Quality by Dealer, Delinquency by Dealer, Loan count by Term per Dealer, and Average Credit score by Dealer. I was also able to stratify the rest of the loan portfolio by product and give them a breakdown of credit score ranges per segment, delinquency per segment, and terms per segment. Needless to say when the NCUA Examiners finished reviewing our Silverback reports they had very few questions about our portfolio or the quality of the loans.
When my CEO and I saw the Demo of this system in 2010, we recognized the value of this type of reporting. It was not difficult to provide Silverback the data they needed and we received simple reporting that helps us make good decisions. Providing the examiners with this kind of in depth reporting also simplified our examination and proves that we understand our loan quality in all portfolios. Our 2011 exam was much better and our examiners were very satisfied. As I continue to use the system and we populate with more data, this will also be a great tool to monitor and manage risk in our portfolios.

Silverback Analytics has been a fantastic tool to help our credit union identify our risk exposure. After looking at two other solutions, we selected Visible Equity because their valuations were superior to the others. Grading tools and filters have helped us drill down to an individual loan level and proactively work to mitigate our risk exposures. Reporting tools give on the fly snapshots to keep management and the board informed on changes in the loan portfolio. Using Visible Equity has allowed our credit union to focus on addressing potential problems rather than spending endless hours running reports and analyzing data. We continue to be impressed with the service we receive and with the functionality, accuracy, and delivery of the product. Visible Equity has been a great partner to work with for our credit union.

The use of data analytics in managing our commercial portfolio continues to create a competitive edge for MACU in the marketplace. Recently, Visible Equity has been the catalyst in organizing, analyzing and presenting data in such a way that helps MACU identify distinctive capabilities that will create and sustain our competitive edge. It also helps us identify weaknesses or problems in our portfolio so we can quickly adjust our procedures and policies to ensure a solid and sound portfolio. Since using Visible Equitys product, we are better able to manipulate data and compare trends across various portfolios and stratifications.
Representatives from Visible Equity have been accommodating and supportive from day one. They are knowledgeable and aware of their product and system, always making themselves readily available for quick-fixes and questions. It has been a pleasure to work with them.